Privacy Policy

Effective Date: 2/10/2025

Motive Insurance Agency (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services, including SMS communications.

Information We Collect

We may collect personal and non-personal information, including but not limited to:

• Name
• Contact information (email, phone number, address)
• Payment and billing details
• Policy information
• Device and usage data
• Website usage data (cookies, IP address, browsing behavior)

How We Use Your Information

We use collected information for purposes such as:

• Providing insurance services
• Processing transactions
• Improving customer support
• Sending policy updates and promotional offers
• Compliance with legal obligations
• Enhancing website functionality and user experience

Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

• Third-party service providers assisting in our operations
• Legal authorities when required by law
• Business partners for service improvement
• Analytics providers to track website performance and user engagement

Note: For SMS consent and phone numbers they will not be shared with any third parties/affiliates for marketing purposes.

Website Privacy & Cookies

Our website may use cookies and similar tracking technologies to improve user experience and gather usage data. By using our website, you consent to the use of these cookies. You can manage your cookie preferences in your browser settings.

Data Deletion Requests

You have the right to request the deletion of your personal data, subject to our legal and compliance obligations. To request data deletion, please contact us at james@motivetoday.com. We will process your request within a reasonable timeframe in accordance with applicable laws.

SMS Terms of Service

By opting into SMS from a web form or other medium, you agree to receive SMS messages from Motive Insurance Agency. These messages may include appointment reminders, policy updates, billing notifications, and other relevant communications. Reply STOP to opt-out, or Reply HELP for support at any time, message and data rates may apply; messaging frequency may vary, for more information to see our privacy policy and terms of conditions visit https://motivetoday.com/privacy.

SMS Message Details:

• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at www.motivetoday.com.

For more information, please review our Privacy Policy and Terms of Service.

Your Rights and Choices

You have rights regarding your personal data, including:

• Accessing and updating your information
• Opting out of communications
• Requesting data deletion, subject to legal obligations

Security Measures

We implement industry-standard security measures to protect your data, including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.

Compliance with Google Play Store & RingCentral

Our website and services comply with the data protection requirements of Google Play Store and RingCentral. We ensure transparency in data collection, user control over personal data, and adherence to industry privacy standards.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review it regularly.

Contact Us

For questions about this Privacy Policy or your data, please contact us at:

Motive Insurance Agency
Email: support@motivetoday.com
Phone: 888.943.088
Address: 4801 Southwick Dr SUITE 255, Matteson, IL 60443